Have 25+ employees? Get business IT support with 8-sec average call wait time, and issues resolved in <15 mins. Let's help you stay productive, compliant, and protected.
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When your business hits 25+ employees, IT problems stop being small annoyances and start becoming real obstacles.
I’ve spoken with many leaders who are tired of slow responses, systems that don’t scale, and technology that doesn't keep up with their growth.
Too often, they’re stuck with providers who react late, communicate poorly, and leave them worrying whether their IT can actually keep up.
That’s why I founded iceConnect. We ensure fast responses, modern systems, and proactive support, so your business can move forward without tech limitations.
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A real engineer answers your call almost immediately and addresses your issues without delays or call queues.
We don’t just aim to respond fast, we guarantee it. If we ever miss the mark, you'll get $100 service credits for each default.
You'll always speak directly with skilled engineers who understand your systems and take ownership from start to finish.
Cyber security is embedded into everything we do. We protect your business by default, not as an add-on.
We manage your IT end-to-end, to keep systems reliable, users productive and issues resolved before they disrupt the business. Get fast support and clear, practical guidance.
We protect your business with a security-first approach that reduces risk, supports compliance and keeps your data safe without adding complexity.
We build and manage secure, scalable cloud environments that improve flexibility, performance and reliability as your business grows.
We deliver dependable communications and connectivity that keep your teams connected, customers supported and operations running smoothly.
We streamline workflows with intelligent automation to improve efficiency, reduce manual work and help your business operate smarter.
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We have used iceConnect for the past few years and have been delighted with the service received. We completely outsource our IT needs to iceConnect and they take care of advising on new IT requirements, sourcing kit, installing, online backup and maintaining our system. When things go wrong (and being IT they do!) their team are quick to respond and when we had a major server failure last year they really came good and ensured we were back up and running in a short period of time. Recommending iceConnect goes without saying; a great team.
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Haree and his team, particularly Amish, have taken care of our needs beautifully. And when there’s been a level of complexity, they have provided guidance to optimise security, in a proactive and supportive manner. Thank you Ice Connect Team, I’d recommend you to anyone seeking this service, JCx 🥇
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Great company with amazing customer service. Would like to say huge thank you to Joe, who helped us to set up all our new phones and been there to support us with the transition.
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Fast service, great installation. No time wasting. All working fine. Excellent after-sale service! Well done!
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George was very persistent to resolve an ongoing issue. Profession, communicative and prompt. The team are easy to deal with and proactive! Lavoro migliore
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Our company has been working with iceConnect for many years now and we couldn’t fault the service we receive from them. The team are always happy to help with any query, large or small, and it gives us great comfort knowing they are only a call away whenever technology goes against us! I also want to personally say my thanks to Joe French for his outstanding work in our recent SharePoint migration, he made the process smooth and easy to understand from start to finish. If you are looking for an IT company to support your business, then look no further!
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Anyone looking for an external IT Support Company, won't find a better company! Support issues get dealt with in a friendly and timely manner across several time zones! We have now been working them for over fifteen years!
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I've been working with Ice Connect some time. In my experience of IT support companies, they are the best I have encountered. Everything works and everything is just easy. HIGHLY recommend!
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Kudo's to Zander Moolman, his always willing to assist also to go above and beyond our expectations. We are greatly satisfied with his service. Amazing IT support every single call made to Ice Connect. Thanks Zander your assistance is always appreciated!
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We have been with IceConnect for 8 years now and always had a great experience. They take care of our IT and Phone systems. The whole team is very knowledgeable and they are ALWAYS happy to give us the advice and find us the correct solutions. I would like to give a special shout out to Mus, he has always been fantastic and so efficient.
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we have used Ice Connect for our IT support system for several years now and we have always received top quality service. All the members of the support team are extremely helpful and professional. On this particular occasion I would like to give my thanks to Joe French for his patience and support.
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Haree and his team provided excellent service. We recently upgraded our entire phone system with the help of Ice Connect. Their service was professional and reliable throughout and we could be happier with the new system. I highly recommend them.
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I have been using IceConnect for the last 2years and they have consistently been outstanding at response time and customer service. No issues or task is ever too much and they have a team who are always happy to speak on the phone and help every time! Great IT Support & Great Customer Service all year round.
As a security-focused MSP, security is not an add-on. It’s built in. All our client benefits from:
We guarantee zero data loss and if your systems get compromised while fully under our recommended security stack (they won't), we'll fix and restore everything at our cost.
When you sign up this month, you’ll receive a Cyber Security Health Audit, including:
Án expert will reach out to you shortly to know your needs and discuss how we can help.
Carbon Neutral
We’ve pledged to be Carbon Neutral by selecting eco-friendly suppliers and 100% renewable energy data centres.
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