Ultra-Fast Fibre is Here Believe it.

Ultra fast internet by the highest rated provider in London

(41) reviews
5.0

Upgrade Your Business

Ultra fast internet by the highest rated provider in London. Gigabit fibre means no delays no matter how much data you transfer via the cloud, improving your productivity, and ensuring crystal clear video conferencing.

Boost Productivity
Slash Costs
Keep Everyone Smiling

Did you know 9 out of 10 businesses report that slow, unreliable internet negatively impacts their productivity?

IceConnect makes upgrading to lightning-fast fibre-optic internet simple!

We also offer 24/7 support and seamless installation to ensure you experience the full benefits of our high-speed connections.

Simply switch to fibre, and watch your business soar!

Easy, risk-free onboarding guarantee

Enhanced Speed and Efficiency

Reduction in overall IT costs

Productivity Gains

Improved Communication& Collaboration

Support Advanced Technologies

Improved Customer Service

2 women smiling in office

Our Success Stories

Jane Cassell

Haree and his team, particularly Amish, have taken care of our needs beautifully. And when there’s been a level of complexity, they have provided guidance to optimise security, in a proactive and supportive manner. Thank you Ice Connect Team, I’d recommend you to anyone seeking this service, JCx 🥇

Midsummer Dental

Great company with amazing customer service. Would like to say huge thank you to Joe, who helped us to set up all our new phones and been there to support us with the transition.

City Trust

Fast service, great installation. No time wasting. All working fine. Excellent after-sale service! Well done!

Rebecca Whitney

George was very persistent to resolve an ongoing issue. Profession, communicative and prompt. The team are easy to deal with and proactive! Lavoro migliore

Henry Strevens

Our company has been working with iceConnect for many years now and we couldn’t fault the service we receive from them. The team are always happy to help with any query, large or small, and it gives us great comfort knowing they are only a call away whenever technology goes against us! I also want to personally say my thanks to Joe French for his outstanding work in our recent SharePoint migration, he made the process smooth and easy to understand from start to finish. If you are looking for an IT company to support your business, then look no further!

Ketan Patel

Anyone looking for an external IT Support Company, won't find a better company! Support issues get dealt with in a friendly and timely manner across several time zones! We have now been working them for over fifteen years!

Chris Weeks

I've been working with Ice Connect some time. In my experience of IT support companies, they are the best I have encountered. Everything works and everything is just easy. HIGHLY recommend!

Jade Myburgh

Kudo's to Zander Moolman, his always willing to assist also to go above and beyond our expectations. We are greatly satisfied with his service. Amazing IT support every single call made to Ice Connect. Thanks Zander your assistance is always appreciated!

Priyanka Chauhan

We have been with IceConnect for 8 years now and always had a great experience. They take care of our IT and Phone systems. The whole team is very knowledgeable and they are ALWAYS happy to give us the advice and find us the correct solutions. I would like to give a special shout out to Mus, he has always been fantastic and so efficient.

Susanna Copelli

we have used Ice Connect for our IT support system for several years now and we have always received top quality service. All the members of the support team are extremely helpful and professional. On this particular occasion I would like to give my thanks to Joe French for his patience and support.

Amos Goldreich

Haree and his team provided excellent service. We recently upgraded our entire phone system with the help of Ice Connect. Their service was professional and reliable throughout and we could be happier with the new system. I highly recommend them.

Samuel C Franks

I have been using IceConnect for the last 2years and they have consistently been outstanding at response time and customer service. No issues or task is ever too much and they have a team who are always happy to speak on the phone and help every time! Great IT Support & Great Customer Service all year round.

How our Internet Services Keep You Connected Every Day

Our high-speed internet keeps your business connected and productive, every day.

Features

FREE Wi-Fi 6 RouterPrice
Guaranteed Bandwidth
Fibre Bearer
Symmetrical Upload & Download Speeds
Static IP Address
Service Level Agreement (SLA)
Contention Ratio
Managed Router
Optional Managed Firewall & Wi-Fi
Fibre Light 500Mb
£125 / Month
1gb
Single
24-Hour (Upgradable)
8:1
X
Fibre Light 1Gb
£125 / Month
Best Value
1gb
Single
24-Hour (Upgradable)
8:1
X
Fibre Light 2.5Gb
£125 / Month
1gb
Single
24-Hour (Upgradable)
8:1
X
Fibre Light 5Gb
£125 / Month
1gb
Single
24-Hour (Upgradable)
8:1
X
Fibre Bright 1Gb
£125 / Month
1gb
Single
6-Hour
1:1

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Ready, Set, Fibre

Unleash the speed

Successful projects

Say goodbye to costly downtime

Save 30% on IT costs

Obsessed with Speed, Reliability, and You.

We have partnered with one of the highest rated internet providers, in the business of bringing you ultra-fast fibre and service with a smile.

iceConnect is a team of engineers with the wealth of knowledge and expertise built up over several years of learning, aimed at always delivering on our promise of complete satisfaction.

Our core values

In 2003, I started what would become iceConnect in an empty room in my house doing the one thing I enjoyed most – providing IT support for small to medium sized businesses

Fast forward to today and iceConnect occupies almost 4,000 sq. ft. of office space in London still supporting our clients and partners with the same passion and attention to detail.In the last few years, we’ve seen our business develop to a whole new exciting dimension!

With the advent of the internet of things, cloud services, cyber security and bringing phone systems in-house, we’re now providing our customers with a complete turn-key solution where they no longer have to look outside of iceConnect for the latest innovation in technology.

Alongside our unparalleled support, collaboration and a connected mobile workforce are some of the things our technical architects have put in place to help our customers grow their business.

Ultra Easy Installation
Expert Support
Customised Bandwidth

Fibre up your business

Our range of optional upgrades ensures your business stays connected, fast and reliable

Security and Maintenance

£10 only

per month
  • 6-Hour SLA
  • Faster issue resolution.
  • Reduced downtime.
  • Priority access to support.

Managed Firewall

£25 only

per month
  • 24/7 threat protection.
  • Automatic updates and expert configurations.
  • Customised to your business needs.

IT Support

£45 only

per month
  • Access to a dedicated team of IT experts for troubleshooting and advice.
  • support for hardware, software, and network issues.
  • Regular maintenance.
  • Scalable plans for growth.

VoIP Phones

£25 only

per month
  • HD Call Quality
  • Advanced features like call forwarding, conferencing, and voicemail-to-email.
  • Cost-effective.
  • Scalable and easy to integrate.

Manage the Impact to your Business

Business-only network

Unlike BT FTTP, which shares bandwidth with homes, our full fibre is business-only – no peak slowdowns, just reliable, high-performance internet all day.

6-hour fix time SLA

BT’s fix time can take up to 2 days. Ours? Just 6 hours – guaranteed. Downtime costs more than our service ever will.

Symmetrical upload and download speeds

BT FTTP offers slower upload than download. We deliver symmetrical speeds – perfect for video calls, uploads, backups and real-time cloud work.

Fully managed by experts

BT leaves you on your own post-install. We provide full management, monitoring and support from real engineers – no script-readers or call centres.

Scalable bandwidth options

BT often locks you into fixed packages. With ITS, increase bandwidth anytime as your business grows – no disruption, no downtime.

Enterprise-grade hardware

BT’s standard router is consumer-grade. We provide enterprise-level hardware for stronger Wi-Fi, advanced security and better overall reliability.

Fully managed by experts

BT leaves you on your own post-install. We provide full management, monitoring and support from real engineers – no script-readers or call centres.

Scalable bandwidth options

BT often locks you into fixed packages. With ITS, increase bandwidth anytime as your business grows – no disruption, no downtime.

Enterprise-grade hardware

BT’s standard router is consumer-grade. We provide enterprise-level hardware for stronger Wi-Fi, advanced security and better overall reliability.

Fully managed by experts

BT leaves you on your own post-install. We provide full management, monitoring and support from real engineers – no script-readers or call centres.

Scalable bandwidth options

BT often locks you into fixed packages. With ITS, increase bandwidth anytime as your business grows – no disruption, no downtime.

Enterprise-grade hardware

BT’s standard router is consumer-grade. We provide enterprise-level hardware for stronger Wi-Fi, advanced security and better overall reliability.

FAQs

1

What is FibreBright?

Our Dedicated Internet Access (DIA) solution delivers uncontended, guaranteed and symmetrical bandwidth for customers needing the assurance of bandwidth, availability and service of an ‘always on’ leased line solution. Why compromise on your internet access if your business relies on digital interactions for business markets or for customer engagement? FibreBright is the solution designed to support your current and future needs.

2

What is FibreLight?

Our solution for customers looking for a connectivity package that is designed to meet their business needs for burstable connectivity. With fully symmetrical upload and download speeds utilising our XGS-PON-enabled network footprint, FibreLight offers guaranteed bandwidth for normal day-to-day operation but with bursting built in to deal with those moments where you need that additional boost of bandwidth. This means customers get the best of both worlds with guaranteed performance that flexes to meet demands of busy periods. So, for cost effective, gigabit capable, internet connectivity look no further than FibreLight.

3

What is Fibre One?

The ideal entry-level solution for smaller-scale businesses that require an immediate copper alternative. Fully gigabit capable with a range of download speeds from 80Mbps to the full 1Gbps, FibreOne offers ITS partners the ability to expand their product offering to smaller sites with growth potential that would benefit from the reliability of fibre connectivity now. Asymmetric upload and download support the growing use of business applications and faster data retrieval from the cloud. ITS offers value-added services add-ons to tune the service to your needs, enhancing your connectivity’s reliability and resilience. Cost-effective, gigabit capability with reliable FTTP connectivity to move away from outdated FTTC solutions.

4

What is fibre-optic internet?

Fibre-optic internet is a high-speed broadband connection that uses strands of glass or plastic fibres to transmit data as light signals. This technology allows for faster and more reliable internet connections compared to traditional copper-based broadband.

5

How fast is fibre-optic internet compared to traditional broadband?

Fibre-optic internet can provide speeds ranging from 100 Mbps to 1 Gbps or more, which isup to 100 times faster than traditional copper-based broadband connections that typicallyoffer speeds between 10 Mbps and 100 Mbps.

6

Why is fibre-optic internet more reliable than traditional broadband?

Fibre-optic cables are less susceptible to interference from electromagnetic signals, weather conditions, and other environmental factors that can affect traditional copper-based connections. This results in a more stable and reliable internet service with fewer disruptions.