Firewalls & Secure Remote Access

Is your business exposed to cyber threats, weak remote access, or an unprotected network perimeter?

If your firewall isn’t actively managed, monitored, and updated, it isn’t protecting your business; it’s just hardware. Many London businesses assume their firewall is “set and forget,” only to discover too late that misconfigurations, outdated rules, or insecure remote access have left them vulnerable.

At iceConnect, our managed firewall services London businesses rely on are designed to actively defend your network, secure your users wherever they work, and stop threats before they disrupt your operations. This isn’t a basic firewall setup. It’s full ownership, continuous monitoring, and rapid response from a security-first MSP.

Managed firewall services London businesses can rely on

Our managed firewall services provide complete protection for your network perimeter, cloud connections, and remote workforce. We manage, monitor, and continuously optimise your firewall and UTM (Unified Threat Management) stack as part of our wider security monitoring SLOs, with priority-based response times when it matters most.

Unlike reactive firewall service providers, we treat firewall management as a living security layer—one that evolves as threats change and your business grows.

What’s included in our managed firewall services‍

With iceConnect, your firewall is never unmanaged, unmonitored, or ignored.

• Enterprise-grade Firewall & UTM configuration and management
• Continuous monitoring under defined security SLOs
• Priority-based incident response
• Threat detection, intrusion prevention, and traffic inspection
• Secure VPN and encrypted remote access service setup
• Rule reviews, firmware updates, and policy optimisation
• Vendor-independent firewall stack (WatchGuard, and leading platforms)

Secure remote access without compromising security

Remote work should never mean relaxed security. As experienced remote access service providers, we design secure remote access that protects data, identities, and systems without slowing users down.

Our remote access service allows your team to work securely from anywhere while maintaining strict access control, encryption, and audit readiness. Here’s how our secure remote access actually works

• Encrypted VPN and zero-trust remote access
• Identity-based access control
• Multi-factor authentication enforcement
• Device-level security checks
• Seamless integration with Microsoft 365 and cloud platforms

This is secure access built for real businesses, not DIY setups that attackers exploit.

Why London businesses choose iceConnect over other firewall service providers

Many firewall service providers install hardware and walk away. We don’t.

Since 2003, iceConnect has operated as a security-first MSP, taking full ownership of firewall security for SMEs across London and South East England. Here’s what they get:

• Managed firewall services London businesses trust for compliance and uptime
• Falls under active security monitoring SLOs with priority response
• Direct access to senior engineers, no scripted call handlers
• Plain-English explanations, not security jargon
• Proactive reviews, not reactive fixes

Trusted by over 600 companies, we protect more than 4,000 endpoints every day.

Built for compliance, resilience & audit readiness

Our managed firewall and secure remote access services are designed to support:

• UK GDPR requirements
• Cyber Essentials certification
• ISO 27001 readiness

In fact, 99% of our managed clients achieved Cyber Essentials on their first attempt, thanks to our structured security stack and ongoing firewall governance.

Ideal for security-focused organisations

Our managed firewall services are especially valuable for:

• Financial & Accounting firms needing audit-ready security
• Manufacturing & Production environments with mixed on-site and cloud systems
• Charities & NGOs requiring predictable, governed IT
• Travel & Tour Operators protecting sensitive client data
• Wholesale & Distribution businesses with multi-site operations

If security, reliability, and fast response matter, this service is built for you. And if your system is compromised while fully protected under our firewall and security stack, we fix it and restore it at our cost.

Why iceConnect?

We believe IT should be invisible, secure, and predictable so you can focus on running your business.

• Founded in 2003
• 22+ years as a security-first MSP
• 89% of tickets resolved in under 15 minutes
• 81% solved on first response
• 8-second average call wait time
• Friendly engineers who explain everything in plain English

Speak to a firewall and remote access specialist

If you’re tired of weak security, slow responses, or MSPs that overpromise, let’s have a proper conversation. Click the button below to get started.

We’ll assess your risks, explain everything clearly, and show you exactly how we protect your business.