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At iceConnect, we deliver cloud services in London with a focus on security, reliability, and clarity for your business.
Our team has hundreds of years of combined experience and has managed over 4,000 endpoints for SMEs.
From managed cloud services to innovative projects like CallScore AI, we ensure your systems are resilient and future-ready.

We approach cloud services in London with a security-first mindset, shaped by more than 22 years of experience supporting SMEs. Our onboarding is seamless, with zero disruption and a dedicated manager guiding you from day one. We guarantee sub 15 minute ticket responses—if we miss it, you get £100 credit. Our team combines deep technical expertise with plain English advice, ensuring your business always receives clear guidance and rapid support. Plus, we include quarterly security reviews and Cyber Essentials readiness as standard, so your cloud journey is always safe and compliant.
Our cloud consulting services in London cover everything from initial assessment to long-term strategy. We start with a full cyber security health audit and a 12 month security roadmap, free when you sign up this month. Our consultants provide vendor-independent advice, help you achieve Cyber Essentials certification, and deliver quarterly reviews to keep your systems secure. We also manage all supplier communications and ensure your cloud setup is aligned with your business goals, offering ongoing support as your needs evolve.
Managed cloud services take the complexity out of running your IT infrastructure. We handle everything from setup and migration to ongoing monitoring, security, and support—so you can focus on your business. Our team resolves 84 percent of issues on the first call and 89 percent of tickets in under 15 minutes. With direct engineer access and quarterly reviews, you always have the expertise you need, when you need it. This means less downtime, improved security, and predictable costs for your business.
You can switch to our cloud service providers in as little as 10 business days, with zero downtime. We manage the entire process, including speaking to your previous provider and handling all technical migrations. If you’re locked into a contract, we’ll even credit you one month’s managed services fee to ease the transition. Our zero disruption onboarding plan ensures your business keeps running smoothly throughout the switch, and your dedicated onboarding manager is there every step of the way.
Absolutely. We design and manage hybrid cloud environments that blend public cloud, like Microsoft Azure, with on-premises systems for maximum resilience, speed, and security. Our experience with complex, multi-site operations—such as our work on CallScore AI—means we can tailor solutions to fit your exact needs. We ensure seamless integration, ongoing optimisation, and robust security, so your business can adapt and thrive in any scenario.
Yes, ongoing support is a core part of our managed cloud services. Our London-based team answers 92 percent of calls in under 12 seconds, and you always speak directly to an engineer—never a scripted call handler. We resolve most issues on the first call, conduct quarterly security reviews, and provide continuous optimisation for your cloud environment. Our approach ensures your systems remain secure, reliable, and aligned with your business as it grows.